Frequently Asked Questions - General
Frequently Asked Questions
Find answers to common questions about our licensed sports gear, collectible figurines, and authentic merchandise.
1) Are your products officially licensed?
Yes. SportGearPlus sells authentic products from the brands we carry. Our licensed football collectibles and club merchandise are officially licensed, and our Joma footwear and Reusch goalkeeper gloves are genuine branded products sourced for our store.
2) Do you offer free shipping?
Yes. All orders over $50 ship free within the United States.
3) Do you ship orders the same day?
Yes. Orders received before 12:00 PM EST are shipped the same day, Monday–Friday.
4) What is your return policy?
We generally offer a 30-day return window on eligible products. Items must be unused and in original packaging, and some exclusions apply. Please check our Return Policy for full details.
5) Are Minix figures collectible?
Yes. Minix are officially licensed 12cm football figurines known for high detail and player likeness. Many collectors display, gift, and trade them, and certain players become highly sought after.
6) What’s the difference between Joma turf and indoor shoes?
Turf shoes feature small rubber studs for traction on synthetic grass.
Indoor shoes use a flat, non-marking sole for hard courts and futsal surfaces.
7) Do Joma Maxima shoes fit true to size?
Most customers report that Joma Maxima shoes fit true to size. If between sizes, we recommend sizing up for comfort.
8) What is Reusch Duo technology?
Reusch Duo uses internal 3D latex dots to increase contact and traction between the hand and the inside of the glove. This helps stabilize the hand inside the glove and can improve control and feel.
9) Which pros wear Reusch Duo or similar tech?
Top-level goalkeepers including Alisson Becker have worn Reusch gloves, including models featuring Duo technology.
10) Are Reusch gloves good for wet weather?
Yes, depending on the model and palm. Reusch Aqua latex is specifically developed for wet-weather grip, while other palm technologies are designed for different playing conditions.
11) Do you carry the newest releases?
Yes. SportGearPlus updates inventory regularly and works to bring in new Minix players, Joma models, and Reusch gloves as they become available to us.
12) Can I track my order?
Yes. Once your order ships, you’ll receive a tracking link by email.
13) What payment methods do you accept?
We accept all major credit cards, PayPal, Shop Pay, and other common online payment options.
14) Do you offer customer support?
Yes. Our support team is available by email to assist with product questions, order issues, and sizing guidance.
15) Why should I buy from SportGearPlus instead of Amazon?
Because you’re buying directly from a specialist sports retailer that focuses on authentic products, secure collectible packaging, fast U.S. fulfillment, and responsive customer service. You also avoid the uncertainty that can come with mixed third-party marketplace listings.