Frequently Asked Questions - General
Frequently Asked Questions
Find answers to common questions about our licensed sports gear, collectible figurines, and authentic merchandise.
1) Are your products officially licensed?
Yes. Every Minix figurine, Joma shoe, and Reusch glove sold by SportGearPlus is 100% officially licensed and guaranteed authentic. We never sell knockoffs or unbranded items.
2) Do you offer free shipping?
Yes. All orders over $50 ship free within the United States.
3) Do you ship orders the same day?
Yes. Orders received before 12:00 PM EST are shipped the same day, Monday–Friday.
4) What is your return policy?
We offer a 30-day return window on all products. Items must be unused and in original packaging.
5) Are Minix figures collectible?
Yes. Minix are officially licensed 12cm football figurines known for high detail and player likeness. Many collectors display, gift, and trade them, and certain players become highly sought after.
6) What’s the difference between Joma turf and indoor shoes?
Turf shoes feature small rubber studs for traction on synthetic grass.
Indoor shoes use a flat, non-marking sole for hard courts and futsal surfaces.
7) Do Joma Maxima shoes fit true to size?
Yes. Most customers report that Joma Maxima shoes fit true to size. If between sizes, we recommend sizing up for comfort.
8) What is Reusch Duo technology?
Reusch Duo uses internal 3D latex dots that create micro-friction between the hand and the glove’s palm. This increases grip, control, and shock absorption and improves stability during wet or high-impact conditions.
9) Which pros wear Reusch Duo or similar tech?
Top-level keepers such as Alisson Becker have used Reusch gloves featuring Duo-based technologies in Premier League and international matches, making the tech highly trusted by professionals.
10) Are Reusch gloves good for wet weather?
Yes. Reusch Duo latex performs exceptionally well in rain because the internal latex layer increases friction and prevents slippage.
11) Do you carry the newest releases?
Yes. SportGearPlus updates inventory regularly and carries the latest Minix players, Joma models, and Reusch gloves as soon as they launch.
12) Can I track my order?
Yes. Once your order ships, you’ll receive a tracking link by email.
13) What payment methods do you accept?
We accept all major credit cards, PayPal, Shop Pay, and other common online payment options.
14) Do you offer customer support?
Yes. Our support team is available by email to assist with product questions, order issues, and sizing guidance.
15) Why should I buy from SportGearPlus instead of Amazon?
Because we ship faster, package collectibles more securely, guarantee authenticity, and offer superior customer service. We also avoid marketplace mix-ups caused by third-party sellers.